The information we collect is what you provide when you place an order or send us an email. This information may include:
• Your name.
• Your address.
• Your e-mail address.
• Your phone number.
All the information you supply to us is kept confidential.
We will never request your personal information through email. If you receive an email that asking you for your personal information, do not respond.
We receive and store certain types of information whenever you interact with our website. For example, we use "cookies" like many other websites. Through "cookies" we obtain information when your web browser accesses our website.
What are "Cookies" and how do we use them? Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website's best features, so we recommend that you leave them turned on.
Cookies also allow us to store purchases you make in to our shopping cart.
If you receive an email from us asking you for your personal information, do not respond. We will never request your credit card information or any other personal information via email.
Buyers are responsible for providing full valid information for shipping.
Some European countries may charge you VAT when the item arrives. So please make sure whether your country charges the VAT. If your country does, you have to pay this charge yourself. We will not incur or refund to you any custom duties, which arise through the delivery of our product(s) across international borders. These charges are your sole responsibility in any event and we urge you to understand any duties which may be incurred prior to placing an order with us.
We are in no way responsible for any actions of the customs. If the packages are blocked by your customs, please show the tracking number to the local agent of the express company for help. If your package is held at customs we will attempt to have it released, if not then there is nothing we can do about it and you WILL NOT be offered a refund!
Our sellers use a wide range of postal services such as DHL, EMS and Parcelforce to send and ship all their packages. We provide a fast and reliable tracking service for all our packages. All packages are sent either via cargo, by land, air, and sea to all major cities and destinations worldwide without no hassle! Product(s) are normally sent out within 1 or 2 working days after an order has been placed along with your tracking number which will be sent to the email address that you provided upon checkout. If you order during the weekend it will normally be sent out on Monday.
You can order goods directly through our website. Use the most advanced, fast, and secure payment systems. We Accept debit and credit card payments, all major credit cards accepted. You can also pay for your goods via Western Union. If you would prefer to pay via any of the above or any other means please contact us.
Security is our top priority all the information you supply to us is kept confidential.
You are entitled to return a product(s) to seller(s) and receive a refund in accordance with their policy :
(a) If they receive the returned product(s) within 7 days from the date you received it.
(b) If the returned product(s) is in its original packaging with any labels and swing tickets still attached, and in a condition enabling us to sell the product(s) as new.
(c) Product(s) returned under this policy must be sent to the seller. We recommend you obtain proof of postage and that you use a tracking service.
(d) You will be liable for paying the charges of the return and redelivery of the product(s).
(a) You will be refunded for the price you paid to the in respect of any product(s) properly returned by you in accordance with this policy excluding the shipping fee.
(b) We will not incur or refund to you any custom duties, which arise through the return or redelivery of product(s) across international borders. These charges are your sole responsibility in any event and we urge you to understand any duties which may be incurred.
(c) We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
(d) We will process the refund due to you as soon as possible and, in any event, within 30 days from the day we receive your returned product(s).